Hurricane/Flood & Disaster Preparation
Listen to your local radio and TV stations for updated flood information. A flood WATCH means flooding or flash flooding is possible in your area. A flood WARNING means flooding or flash flooding is already occurring or will occur soon in your area. When a flood or flash flood warning is issued for your area, head for higher ground and stay there. Never drive on flooded roads.
Download the Red Cross Emergency App to have safety information available on mobile devices, including emergency weather alerts and information on what to do in the case of a flood. The app also displays shelter locations.
Other resources from the American Red Cross:
Red Cross information for your area:
Winter Storms and Insurance
The Texas Department of Insurance has helpful information for consumers who have questions about insurance claims for winter storm damage.
Renters impacted by a natural disaster may wish to contact the following agencies for information and assistance.
The State Bar of Texas legal hotline – 800/504-7030 – helps people find answers to basic legal questions and connects them with local legal aid providers following declared disasters. Learn more at about Disaster Relief Resources.
Important: Price gouging is prohibited. Texas law prohibits charging excessive or exorbitant fees for certain life necessities, including housing and lodging, following a disaster. The Office of the Attorney General Consumer Protection line accepts price-gouging complaints.
Call: 1/800-621-0508 | Email: firstname.lastname@example.org
Emergency assistance services and information
Texas Department of Housing and Community Affairs resources for listing and finding affordable reduced rent housing options
State and federal assistance information
Sheltering and immediate assistance available (Department of Homeland Security info)
Veterans from storm-affected areas who require immediate assistance may contact the Health Resource Center Disaster Hotline at 800-507-4571.
Apply for assistance and additional disaster resources
Apply for FEMA Disaster Assistance Help & Resources | Call FEMA at 800/621-3362 or 800/462-6585
Find FEMA Disaster Recovery Centers
TDHCA disaster relief resources for individuals and families
Crisiscleanup.org helps connect volunteers with those in need of help cleaning up. Call 844-965-1386.
Disaster unemployment assistance
Disaster loan assistance (for homeowners and businesses) from the Small Business Administration
Learn more about SBA disaster recovery loans
Find out how to apply for SBA disaster recovery loans
IRS disaster assistance and emergency relief for small business owners, self-employed individuals
Office of the Attorney General Tips on Avoiding Disaster Scams