A Day in the Life of the Maintenance Team: Creating a Positive Service Culture
Cost: FREE
Ever wonder why it takes so long for your service teams to complete what seems like simple requests? Join us for a humorous walk in your service tech’s shoes to understand why things take the amount of time they do and to learn about small changes that everyone can make to be more productive and efficient. Watch with the whole team to improve communication, processes and resident satisfaction – beneficial for everyone on the team.
Nationally recognized speaker, Paul Rhodes, is high energy, fun and engaging! By the end of the webinar, you’ll understand from your service tech’s perspective what it takes to complete one work order, learn how to ask residents better questions to help service teams be more prepared for work orders and remove roadblocks to improve the service process.