Your health and safety is our priority. Important info about the 2021 TAA Conference.

The Texas Apartment Association is following the Henry B. Gonzalez Convention Center Health & Safety Guidelines for our April 14-16, 2021 ONE Conference & Expo. Registration is now open!

How will this affect your Conference experience?

The venues, events, entertainment, overall schedule and speakers for the 2021 TAA Education Conference have not changed—but things will look and may feel a little different. Learn more about your responsibilities, enhanced cleaning protocols, physical distancing requirements, and changes for food services.

For general information, see guidance from the CDC and the San Antonio Public Health Department.

Bottom line

We are planning a full, enriching and safe experience for Conference attendees. Arrive early and give yourself ample time to check in—this is THE most important thing you can do!


  • Temperatures of all attendees will be checked at the entrance of the Henry B. Gonzalez Convention Center.

  • Check-in lines for badge pick-up and registration will follow physical distancing restrictions. Hand sanitizer and masks will be available, though you may want to bring your own as well.

  • Seating will be limited in sessions to reflect capacity limitations.

Participant responsibilities

Temperature checks

will be required for all attendees/exhibitors. You will be denied entry to the property if you refuse this temperature check.


Masks will be available at the Conference registration desk and are required. Participants may bring their own masks as well.

Physical Distancing

Guests and employees will be advised to practice physical distancing by standing at least six feet away from other guests while standing in lines, using elevators and escalators or moving around the property. Registration, room setups, exhibitions as well as all other physical layouts will be arranged to ensure appropriate distancing.

Hand Sanitizer

Hand sanitizer dispensers will be placed at key guest and employee contact areas such as entrances, concourses, meal functions, concessions stands and restrooms. Conference registrants will receive hand sanitizer with their registration materials.

Attendees are encouraged to self-screen before entering the facility for any of the following signs or symptoms; if you are having these symptoms you should not attend the Conference:

  • Cough

  • Shortness of breath or difficulty breathing

  • Chills

  • Repeated shaking with chills

  • Muscle pain

  • Headache

  • Sore throat

  • Loss of taste or smell

  • Diarrhea

  • Feeling feverish or a measured temperature greater than or equal to 100.0 degrees Fahrenheit

  • Known close contact with a person who is lab-confirmed to have COVID-19

TAA will follow the guidance from the San Antonio County Public Health Department and City of San Antonio Office of Emergency Management officials.

Enhanced Cleaning Protocols

The Henry B. Gonzalez Convention Center uses cleaning products and protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria and other airborne and bloodborne pathogens.


Physical Distancing

Physical distancing protocols will be observed throughout the Conference. See what precautions you can take to ensure a safe Conference experience for all attendees.


Food Service & Concessions

Functions involving food service at the Henry B. Gonzalez Convention Center will follow these protocols; similar measures are expected at other venues with food service.


COVID-19 Health Resources

For more information about COVID-19, consult these public health resources:

CDC Guidance Documents

San Antonio Public Health