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TAA shares tips from FBI about how to respond to suspicious packages


Austin residents have been the victims of several package bombs recently. What should you do and who should you contact if you spot a suspicious package?

Key takeaways

  • Apartment communities receive packages every day. Learn the signs that can identify a suspicious package.
  • Review the FBI Advisory with your staff, and share with your residents. Be sure to fill in local contact information.
  • Additional information on handling suspicious information is available from the U.S. Department of Commerce:

Package bombs have been in the news lately, following a string of serious incidents, including fatalities, in Austin.

Because apartment communities and apartment residents receive packages every day, the Texas Apartment Association is sharing an FBI Advisory pointing out how to spot and respond to suspicious packages. View the FBI Advisory here and review company procedures with your staff. You may want to include local contact numbers and share the FBI Advisory with your residents, as well.

Remind staff and residents not to handle any packages that:

  • seem suspicious
  • were not expected
  • were sent from someone unknown, or that arrived unexpectedly
  • give any cause for concern.

Signs a package might be suspect include:

  • oily stains, discolorations or crystalizations on the package
  • protruding wires
  • unusual odors
  • excessive postage
  • no return address
  • misspellings, incorrect titles or only titles used as the recipient’s address
  • bad handwriting or typing on the address
  • excessive tape or string, and
  • bulky packaging.

In any emergency situation, always call 911 for assistance. Suspicious packages should be isolated and handled with care, not shaken or bumped.