Many Texas Apartment Association member companies worked with residents, others affected by Harvey


Allied Orion Group waived late fees in September and possibly longer, as well as application and administrative fees for residents displaced by storm damage. The company has 68 properties in the Houston area with 12,000 units.

AMLI Residential provided managers of properties in the storm’s path with extra funds to help residents with short-term needs. The company also offered employees affected by the hurricane interest-free loans to help their recovery.

Better World Properties, LLC released about 150 residents whose apartments were uninhabitable, and waived late charges for half the month of September.

Camden waived late fees for the month of September and froze rents at rates in effect on the Friday before Hurricane Harvey hit the state. The Houston-based company has 8,500 apartments in the area; most were not affected by the storm. Camden also moved affected residents to other units and worked to locate other housing for 40 of its 450 employees who were affected by the storm. Camden expects to incur approximately $2.5 million to $3 million in expenses related to Hurricane Harvey, including approximately $1.5 million to $2 million in repairs for property damage to apartment communities located in Houston and Corpus Christi. The company anticipates approximately $1 million in other storm-related expenditures including donations for disaster relief efforts.

The Finger Cos. worked with residents on a case-by-case basis. Twenty of the company’s properties sustained at least some damage.

InfoTycoon offered free emergency inspections to all multifamily owners and operators in the impacted areas, no strings attached. More information.

Itex Management waived late fees for September. The company hosted a meeting with residents to discuss temporary housing options.

Madera Residential considered no move-in fees for prospective residents relocating to Dallas/Fort Worth, including move-outs with 30 days’ notice.

Nitya Capital did not charging late fees before September 11. The company, which owns 9,000 older apartment homes managed by Karya Property Management worked with residents to complete FEMA paperwork, granted rent payment extensions or worked with residents to try to arrange payment plans for residents who have lost jobs or not received paychecks on time.

Northland Investment Corporation waived some fees at Austin and Tyler properties for prospective residents displaced by the storm and temporarily relocating.

Pinnacle worked to assist residents displaced by the storm and find them new housing, as well as assisted 14 of its employees who’ve been affected by Harvey. The company’s Pinnacle Cares program is available to help employees in need.

Roscoe Properties agreed to make 500 units available to the housing portal listing available housing in the Austin area.

The Villa Serena Communities waived late fees for a week and worked to relocate residents whose units are uninhabitable. The property includes 5,000 units, with about 20 percent sustaining some damage.

All of Westdale Real Estate Investment & Management’s Houston/Lake Jackson sites waived application fees, administrative fees and deposits for all people affected by the storm. All residents were given an extension to September 20 to pay their rent without late fees.

The staff at Encore sandbagged all downstairs units to prevent any flooding in the units. In addition the manager also made food every day after the storm and delivered it to the local police department, since there were no places open for the officers to get food. After the storm, all employees and several residents helped to clean up the property along with moving a palm tree that had fallen during the storm.

Bear Creek and Willow Brook got pizzas along with drinks to hand out to their residents a few days after the storm. Bear Creek also offered the pizza and drinks to all the people who were helping rescue residents from the property down the street that flooded. Willow Brook also donated school supplies to the local school district.