If you have a complaint about a property


How do I complain about the property management or owner?

You have a number of options. You should first discuss your situation with the onsite management, and try to resolve any issues. If that fails, you may want to contact the management company office or the property owner to complain. You can also contact the TAA affiliated local association in the area where the property is located, for more information or referrals to other sources of assistance.


How do I find out who owns or manages the property?

Request it in writing from the onsite manager. Under state law, if you make a written request to the managing agent of the owner, you are entitled to be given the name and mailing address of the owner and/or the name and street address of the property management company. This information is also available to government officials acting in an official capacity.

If you cannot get this information and if you follow statutory notice procedures, you may be able to terminate your lease or sue for your cost of getting the information, one month's rent plus $100, court costs and attorney's fees.


How do I find out if the property is a member of TAA?

Contact the TAA affiliated local association in the area where the property is located, for more information or referrals to other sources of assistance.